Concerning information submitted via the iNET RealTime website.

Business and/or personal information submitted to iNET RealTime will be used for the performance of services ordered. We do not share, or sell customer information at any time for any reason. The only exclusion to this policy is information submitted for the express purpose of being displayed as public website content.

For service work ordered, iNET RealTime practices the following policies:

For new clients, a customer account is created. When payment for services is made and iNET RealTime has received complete website information and materials from the client, a production start date is assigned, on which day work begins. From the time that complete information is submitted by the client, the following time schedules apply:

• iPack Complete - 2 to 4 business days
• iPack 5 & most iPack page orders - 3 to 5 business days
• iNET RealTime Systems; existing models - 3 to 5 business days
• Custom Work, including custom design, creation and programming, varies due to the wide range of services we offer. When we provide you with an estimate for work, we will also include an estimated production time, applicable if complete information is supplied by the client before the start of production.

Upon completion of work, account balance (if applicable) must be paid before web launch.

For iNET RealTime web hosting plans, iNET RealTime practices the following policies:

For all promotional packages, including all iNET RealTime System promotions, iPack Complete package, and website packages utilizing iNET Web Look templates, monthly hosting fees begin as soon as the order is processed and payment is made, at which time a server account is set up for each domain designated. As a courtesy, iNET RealTime provides a temporary page at your designated domain until your website is launched.

For all custom orders, web hosting begins upon completion of service work. Unless otherwise noted in estimate, work times are not to exceed 30 days. If designated work has not been completed in 30 days from official production start date due to client neglect (inability to provide complete materials, information or instruction to complete site), hosting will commence at the expense of the client.

Hosting fees, unless otherwise noted by iNET RealTime, are collected monthly by iNET RealTime from clients using automated credit card processing on the 15th of every month.

For information about our hosting plan inclusions, please visit the services section of our website.

Concerning payment for services provided, iNET RealTime's practices the following policies:

Payment for services, including domain registrations, set-up costs for all iNET RealTime System packages, all iPack website packages, all promotional packages, and custom work valued at $500.00 or less, and all Louisiana Gumbo advertising packages, is due before production begins. For custom work valued over $500.00, a deposit of $500.00 or 50% of job total (whichever is more) is due before production begins. The balance of such jobs is due upon completion of work.

Concerning client billing, iNET RealTime practices the following policies:

Concerning monthly billing, iNET RealTime practices monthly automated credit card billing for web hosting clients.
NOTE: Client credit cards kept on file are used for monthly hosting fee charges only. Any additional charges made to client credit cards, as for additional service expenses, etc., are subject to client approval.

When an existing client requests additional work not included in their monthly hosting plan, that client has the choice of payment for services. Upon client instruction, iNET RealTime will either charge the client's credit card on file or mail an invoice for services to be performed, allowing the client to pay by check. Payment for services is due before production begins.

Concerning suspension of services, iNET RealTime practices the following policies:

Non Payment
Concerning hosting fee billing, iNET RealTime invoices for monthly hosting on the 15th of the month, or the 15th of every third month for quarterly-billed clients. If payment has not been received within 15 days, or by the 1st of the next month, a late notice is mailed to the client. If payment has still not been received within 30 days of the original invoice, or by the 15th of the month, the account is considered in default and services are suspended, resulting in the disconnection of the client's web services provided by iNET RealTime Once web services have been suspended, a reconnection fee and any outstanding balance are due before services will be reconnected.

Client Cancellation
Should a client choose to discontinue services rendered by iNET RealTime, it is the client's responsibility to notify iNET RealTime's billing department of cancellation to insure proper termination of monthly automated credit card charges applicable to your account. iNET RealTime does not pro-rate monthly charges for hosting. Upon notice of cancellation, iNET RealTime will discontinue hosting services provided on the last day of the month in which we receive notification of client cancellation. Any outstanding balance accrued by the client must be paid to iNET RealTime before we can release any applicable domain name(s), work files, or other materials to the client. Once the client's account is clear, iNET RealTime will provide applicable materials or information due to the client.

If you have any questions about iNET RealTime's policies, please call us toll free at 1-888-601-4638.